Mara Chui Resort’s commitment to maintaining your privacy

Mara Chui Resort’s values our users and recognize their right to keep personal information private. This statement discloses our information gathering and dissemination practices for all sites managed by Mara Chui Resort. To this end, we have tried to elaborate below how our website users relate to our services in accordance to the GDPR regulations of 25th May, 2018.

Collecting information on Mara Chui Resort visitors

Mara Chui Resort collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. We use session cookies to identify you as a current user and these are alive only for the duration of your browser session. If you disable or reject session cookies you may not be able to access and use all features of our sites. You may adjust your browser settings to disable cookies being stored on your hard drive however this may impact your user experience.

When visiting our web site, the site server makes a record of the visit and logs the following information for statistical, technical and administrative purposes:

the user’s server address
the date and time of the visit to the site
pages accessed and documents downloaded
duration of the visit
the type of browser used
the previous site visited
users location

Mara Chui Resort utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you.

This information is not specific to an individual. While anonymous information does not tell us anything about the user specifically, it does tell how they used our site. No attempt will be made to identify users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect log files.

Collecting information on Mara Chui Resort Visitors and Subscribers

As part of registering for Email alerts with Mara Chui Resort, we collect personal contact information from you in order for you to receive alerts in form of e-mail subscriptions.

We will only use this information to alert you to new products and services on the Mara Chui Resort website or to alert you to potential fraud, security matter or false advertising if we detect it.

Email Alerts are an optional service. Mara Chui Resort requests that you provide information relating to your preferences as well as your email address so that we may notify you via email of new trips or tours specific to your needs. Users can modify or delete their alert profiles online via Email Alerts Unsubscribe. If you are having any problems, you can contact us directly at [email protected]

Contacting Tour Agents

Visitors may also contact tour agents who may book them to a service on Mara Chui Resort website. This is a free and optional service that does not require registration. This is through the contact details provided for direct reach, through social media or third party websites such as tripadvisor.com or booking.com or tour agencies.

Mara Chui Resort Partners

Mara Chui Resort provides links and passes online applications to third party sites, specifically Directpay Online, who process payments on our behalf for products/services placed on our website. The use of your information by these third party site is not within the control of Mara Chui Resort and we cannot accept responsibility for the conduct of these companies. However, we store relevant information that is useful for billing. Such information include names, addresses and contacts. If clients opt to do business with us through other such partners include tripadvisor.com and bookingscom, please note that they may collect personal information as entities independent from Mara Chui Resort.

Clients also provide optional information that is available to the public for ease of contacting them. Such information include addresses, contacts and social media links. These information is also stored within our servers.

Transborder data flows

Sometimes, we transfer information to persons outside Kenya (e.g. I.T. contractors located in other parts of the world who provide us with services such as hosting companies).

By giving us your personal information, you consent to such disclosures.

In addition, we believe that the recipients of such information are subject to a law, binding scheme or contract which effectively upholds principles for fair handling of the information that are substantially similar to Mara Chui Resort’s Privacy Principles.

Feedback

Mara Chui Resort welcomes ideas and feedback about all aspects of the site. Mara Chui Resort stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with Mara Chui Resort partners either in aggregate form or with specific identifying characteristics removed.

Privacy & Site Changes

From time to time, Mara Chui Resort may review and update its privacy statement.

Contact Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with Mara Chui Resort, you can contact us online or at [email protected]